Frequently Asked Questions
Everything you need to know about Spigen products and services.
How can I verify that my Spigen product is authentic?
Each Spigen product comes with an authenticity code. You can verify your item by entering this code on our official website to ensure you have received a genuine product.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping varies by location.
Do Spigen cases support wireless charging?
Most of our cases are designed to be compatible with Qi-standard wireless charging. However, some heavy-duty cases with metal plates or kickstands may interfere with the connection.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of the delivery date.
Does Spigen offer a warranty on its products?
Yes, we provide a limited 2-year warranty on our cases and a 1-year warranty on electronic accessories against manufacturing defects from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.